Welcome to RenoMark

We’re here to help you make informed decisions about the renovation process and who you hire for your project. RenoMark recognizes members of the Canadian Home Builders’ Association who abide by the RenoMark Code of Conduct, so that you can have confidence in your renovation professional.


5 Steps for a successful home renovation


Learn from a RenoMark Renovator

5 Steps to a Successful Renovation

Brendan Charters
RenoMark Renovator
Past Board Member, BILD (Greater Toronto Area)
CHBA Member



What Homeowners think about RenoMark

The RenoMarkTM logo and our contractor exceeded our promise. We would definitely use a RenoMarkTM contractor again and refer them to others.
Kim Ottawa Area
The difference was night and day, it was fabulous. Communication, consultation, and the care they took to make the lining spaces as livable as possible even when they were doing pretty major work. I'd say use RenoMarkTM as one of your criteria.
Sydney Ottawa Area

RenoMark Code of Conduct

You can Trust RenoMark Renovators: Professional RenoMark Renovators are committed to giving you superior service. That’s why they agree to abide by the following Code of Conduct, which promises a standard of performance higher than common industry practice.

Code of Conduct:


  • Be a member in good standing of the local Home Builders’ Association.
  • Abide by all of the Local Home Builders’ Association’s Code of Ethics.
  • Provide a detailed, written contract (including a scope of work) for all jobs.
  • Offer a minimum two-year warranty on work (excludes minor home repair).
  • Carry a minimum of $2 million in liability insurance.
  • Carry all applicable licenses and permits as required.
  • Maintain a safe and organized work site at all times.
  • Return homeowners phone calls within two business days.
  • Have access to education, training and professional development.
  • Have and/or work only with subcontractors which have workplace safety and employers' liability coverage.
renovation deposit

How much deposit should you pay for your renovation?

Whether you’re remodelling your entire kitchen or adding in a new deck for summer, you want to ensure your project is done well and by the appropriate professional. Some contractors will charge an advance payment or deposit for their work, but how much is reasonable? 

Small Projects

For small projects that will be completed quickly, professional contractors may not require a deposit or pre-payment at all. Their contract or work order may simply specify payment in full on completion of the work. If they do ask for a deposit, it should not exceed 10 to 15 percent of the estimated total cost of the job. 

Large Projects

For larger projects and those where the work will take place over weeks or months rather than days, a similar 10 or 15 percent deposit is normal. For these projects, the contract will likely lay out a payment schedule that links installments with specific construction milestones. For example, if an addition is being built, a progress payment might be linked to a successful completion of the structural inspection. It’s important that payments correspond with work milestones so you know you are paying for work that has been completed.

Exceptions to the Rule

There are exceptions to the 10 to 15 percent deposit rule. If your project requires custom materials or products — items the contractor cannot return if you change your mind  —  it is reasonable for them to ask that you pay for these things when they are ordered.  This could involve custom countertops or replacement windows that are not stock sizes but would be custom-made for your home. These special order items and the payments required should be identified as such in your contract.

Looking for a professional renovator who does business the right way? Click here for information on finding a reputable contractor for your home renovation.

You are part of the renovation team

The Role of the Renovator:

  • Coordinate their work schedule with you.
  • Keep you informed on a regular basis: when to expect sub-contractors; progress updates; and when you’re needed for decisions.
  • Make themselves available to answer your questions or to deal with changes.
  • Honour deadlines set out in the contract, subject to any change orders.
  • Respect your home and family and ensure all others on the project do the same.

The Role of the Homeowner:

  • Keep the work area clear of furniture and personal items (protect your items and make the work area safer).
  • Select materials (tiles, flooring, etc.) on time so as not to delay the job.
  • Minimize changes once work is underway, but – if needed – be sure to use a change order and understand the schedule and budget may need revision.
  • Discuss questions and issues as they arise.
  • Make payments in accordance with the schedule set out in the contract.

Find a RenoMark Renovator near you.