We have just completed an extensive and diverse residential renovation, and cannot overstate our delight in working with Team Shane and its staff. From our earliest contact, our experience was unrivalled. The project included a three-storey addition, a complete reworking of the existing footprint on the main and lower levels, and an exterior refresh of the original home. Their level of client service, technical expertise, professionalism, attention to detail, responsiveness, timeliness, commitment to excellence, thoroughness, and appreciation for effective communication is unsurpassed, and built our confidence and comfort throughout the phases of the project. The nature of Team Shane’s approach is comprehensive, leaving nothing to chance and assuming responsibility for the many fine points and needs entirely beyond our knowledge, experience, and capability. It is clear that every staff member’s goal was to exceed our expectations, not merely meet them. It was also apparent that the organization’s overarching organizational and client service objectives are understood and embraced by all of its staff, as well as informing the expectations Team Shane has of its selection providers and contractors. Thanks to Team Shane, our experience was entirely stress-free — a rarity in home renovations!